The coat has 2 material IDs, but SSS shader isn't really compatible with Multi/sub-object right now, so here's a trick I used to separate the 2 materials of the coat without breaking the model. I found it in cgtalk 3dsmax forums.
In my case I just wanted a different bump mapping for each one of my 2 IDs. Instead of making 2 SSS
Fast Shaders, which won't work, you create just one. Then you have to do the steps below to end up with your multi/sub-object material, which you configure as if you were creating a standard basic material, but just the bump maps will be taken into account for the final SSS shader.
Hair was Hair&Fur from 3dsmax. One thing I found when in the "style hair" dialog, was to press Q twice to turn to the select mode, which is useful to work just in small portions of hair.
The color texture is dark brown for the back of the head and the sides, and gets dotted with orange variations as it gets near the hair streaks at the top
I rendered the scene in 3 layers. The book, she, and the background. The reason for this is because the render was crashing all time with the entire scene at once.